Valens knows complex, nonlinear problems–deep analysis of complex problems is not only their job, it’s their product. Research staff at Valens analyze and deeply understand how to measure and evaluate counter-radicalization programs and their impact, for example. Prior to integrating Plectica into their workflows, Valens would whiteboard project proposals, work plans and reports. Staff would then take pictures of the whiteboard to share the information. This process was limiting, as it required a lot of space, plus the information was not easily viewed, shared or edited.